Privacy Policy
bdbajkk

1 Information We Collect

bdbajkk collects personal data from you in several ways: directly when you register and use our platform, automatically as you browse our site, and from third parties such as payment processors and identity verification services. The categories of personal data we collect include the following.

Registration Data

When you create a bdbajkk account, we collect the information you provide during registration, including your full legal name, date of birth, mobile phone number, email address (where provided), and your preferred payment method. This information is necessary to establish and maintain your player account.

Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and to protect against fraud, money laundering, and underage gambling, we may collect copies of identity documents including your National Identity Card (NID), passport, or birth certificate. We may also collect proof that your registered payment account (e.g., bKash, Nagad, Rocket) is registered in your name.

Financial Data

We record details of all deposits, withdrawals, and transactions conducted through your bdbajkk account. This includes the payment method used, transaction amounts in Bangladeshi Taka (৳ BDT), transaction dates and times, and transaction reference numbers. We do not store full mobile financial service PINs or bank account passwords.

Usage and Gameplay Data

We automatically collect data about how you interact with bdbajkk, including pages visited, games played, bets placed, session duration, device type, operating system, browser type, screen resolution, and IP address. This data is used to improve platform performance, personalise your experience, and detect fraudulent or abusive behaviour.

Communications Data

If you contact our customer support team via live chat or email at support@bdbajkk, we retain records of those communications, including the content of messages exchanged, for quality assurance, dispute resolution, and regulatory compliance purposes.

Device and Technical Data

We collect technical identifiers such as your IP address, device ID, and browser fingerprint. This information is used for security monitoring, fraud prevention, and geographic access controls. Where you access bdbajkk via a mobile device in Bangladesh, we may record your approximate geographic location based on IP address to ensure service eligibility.

2 How We Use Your Data

bdbajkk uses the personal data we collect for the following purposes, each of which has a legitimate basis under applicable data protection principles:

Purpose	Data Used	Legal Basis
Account creation and management	Registration data, KYC data	Contractual necessity
Processing deposits and withdrawals	Financial data, identity data	Contractual necessity
Age and identity verification	KYC data, registration data	Legal obligation
Fraud prevention and security	Device data, usage data, financial data	Legitimate interest
Customer support	Communications data, account data	Contractual necessity
Platform improvement and analytics	Usage data, gameplay data	Legitimate interest
Responsible gaming monitoring	Gameplay data, financial data	Legal obligation / legitimate interest
Promotional communications	Registration data, gameplay data	Consent

Personalisation

We use your gameplay history and preferences to personalise your bdbajkk experience, including recommending relevant games, displaying tailored promotional offers, and surfacing cricket betting markets relevant to the Bangladesh Premier League (BPL), T20 World Cup, and other tournaments popular with Bangladeshi players.

Responsible Gaming

We use your gameplay and financial data to monitor for signs of problem gambling, such as rapidly increasing bet sizes, extended session durations, or frequent deposit attempts following recent withdrawals. This monitoring is conducted in your interest, and our responsible gaming tools are described in full on our Responsible Gaming page.

Marketing Communications

Where you have provided consent, we may send you promotional communications about bdbajkk offers, seasonal bonuses (such as Eid, Pohela Boishakh, or BPL special promotions), and new game launches. You may withdraw your consent to receive marketing communications at any time by contacting us at support@bdbajkk. Withdrawal of marketing consent does not affect your ability to continue using bdbajkk.

3 Data Sharing & Disclosure

bdbajkk does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Processors

To process your deposits and withdrawals, we share necessary financial and identity data with our payment processing partners, including bKash, Nagad, Rocket, Upay, and our partner banks (BRAC Bank, City Bank, Islami Bank, Sonali Bank, Dutch-Bangla Bank). These processors are contractually required to handle your data in accordance with applicable data protection standards and to use it only for the purposes of executing your transactions.

Game Providers

Game studios whose titles appear on bdbajkk (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive anonymised gameplay data to facilitate game delivery and technical performance. These providers do not receive your name, NID, or financial account details unless strictly required for game-specific player verification.

Identity Verification Services

We may engage third-party identity verification providers to assist with KYC checks. These providers process your identity documents solely for the purpose of verification and are bound by strict data handling obligations.

Analytics Providers

We use analytics tools to understand how players use bdbajkk. Where such tools involve third-party providers, data shared is anonymised or pseudonymised and does not identify you personally.

Legal and Regulatory Disclosure

bdbajkk may be required to disclose personal data to law enforcement authorities, regulatory bodies, or courts where we receive a valid legal request, court order, or where we are under a legal obligation to report suspected criminal activity including money laundering or fraud. We will notify you of any such disclosure where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of bdbajkk's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify registered players of any such transfer and ensure that the receiving entity is bound by privacy obligations no less protective than those set out in this Privacy Policy.

4 Cookies & Tracking

bdbajkk uses cookies and similar tracking technologies to operate the platform, improve user experience, and analyse site performance. A cookie is a small text file stored on your device when you visit our site. We use the following categories of cookies:

Essential Cookies

These cookies are strictly necessary for bdbajkk to function. They enable core features such as secure login, session management, and navigation. Without these cookies, the platform cannot operate correctly. You cannot opt out of essential cookies while using the site.

Performance and Analytics Cookies

These cookies collect anonymous information about how visitors use bdbajkk, such as which pages are visited most frequently, how long users spend on each page, and whether error messages are encountered. This data helps us improve the performance and usability of the platform for players across Bangladesh.

Functional Cookies

Functional cookies allow bdbajkk to remember your preferences, such as your preferred game category, language setting (English), and whether you have acknowledged certain notices. Disabling functional cookies may reduce the personalisation of your experience.

Marketing and Targeting Cookies

Where you have consented, marketing cookies may be used to deliver promotional content relevant to your interests. You may withdraw consent for marketing cookies at any time by adjusting your browser settings. Clearing cookies will remove any stored preferences, but will not affect your account data held on our servers.

Managing Cookies

You can control and delete cookies through your browser settings. Major browsers including Chrome, Firefox, Safari, and Samsung Internet (widely used on mobile devices in Bangladesh) all provide cookie management options in their privacy or settings menus. Please note that disabling essential cookies will prevent you from using key features of bdbajkk.

5 Data Security

bdbajkk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure.

Technical Measures

• SSL/TLS Encryption: All data in transit between your device and bdbajkk's servers is encrypted using 256-bit SSL/TLS protocols.
• At-Rest Encryption: Sensitive data stored in our databases, including identity documents and financial records, is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorised bdbajkk personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: Players are encouraged to enable SMS OTP two-factor authentication on their bdbajkk accounts for an additional layer of security.
• Intrusion Detection: Our systems are monitored 24/7 for suspicious access patterns, brute-force attempts, and other security threats.

Organisational Measures

All bdbajkk staff and contractors who handle personal data receive regular data protection training. We conduct periodic security audits and vulnerability assessments of our platform. Our third-party service providers are assessed for security compliance prior to engagement and are subject to contractual data security obligations.

Data Breach Response

In the event of a personal data breach that poses a risk to your rights and freedoms, bdbajkk will take immediate steps to contain the breach, assess its scope, and notify affected users without undue delay. We will provide clear guidance on any steps you should take to protect yourself.

6 Data Retention

bdbajkk retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard data retention periods are as follows:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal obligation, dispute resolution
KYC / identity documents	Duration of account + 5 years after closure	Anti-money laundering compliance
Financial transaction records	7 years from transaction date	Financial regulatory requirement
Gameplay and betting history	Duration of account + 3 years after closure	Dispute resolution, responsible gaming
Customer support communications	3 years from last interaction	Quality assurance, dispute resolution
Marketing consent records	Until consent withdrawn + 1 year	Proof of consent
Technical / device logs	12 months from creation	Security monitoring, fraud prevention

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised or aggregated data may be retained indefinitely for analytical purposes.

7 Your Privacy Rights

As a bdbajkk player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at support@bdbajkk with the subject line "Privacy Rights Request". We will respond to all valid requests within 30 days.

Right of Access

You have the right to request a copy of the personal data bdbajkk holds about you. We will provide this information in a clear, structured format. We may ask you to verify your identity before processing an access request to prevent unauthorised disclosure.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For certain data fields (such as your display name or contact number), you may be able to update this information directly through your bdbajkk account settings.

Right to Erasure

You may request that bdbajkk delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent (for consent-based processing). Please note that we may be required to retain certain data for legal or regulatory reasons even following a deletion request. In such cases, we will inform you of the specific obligation preventing full erasure.

Right to Restrict Processing

You may request that we restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or where you contest the lawfulness of our processing. Restricting processing means we will store your data but not actively use it until the restriction is lifted.

Right to Object

You have the right to object to the processing of your personal data where that processing is based on our legitimate interests, including direct marketing. Where you object to direct marketing, we will cease processing your data for that purpose immediately.

Right to Data Portability

Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider if you choose to do so.

Right to Withdraw Consent

Where bdbajkk processes your personal data on the basis of your consent (for example, for marketing communications or non-essential cookies), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

8 Contact & DPO

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdbajkk handles your personal data, please contact us using the following details. All privacy-related enquiries are handled by our designated Data Protection Officer (DPO).

How to Contact Us

• Email: support@bdbajkk (subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 on the bdbajkk website
• Support Hours: 24/7, Bangladesh Standard Time (UTC+6)

Updates to This Policy

bdbajkk reserves the right to update this Privacy Policy at any time. Material changes will be notified to registered players via the email address or phone number on file, or via a prominent notice on the bdbajkk platform. The effective date at the top of this policy will always reflect the date of the most recent revision. Continued use of bdbajkk following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.